To create good policy, you need to understand what is happening, what the cause is, and for that, you need data. Unfortunately, much data is hidden in databases, reports and unconnected data lakes. It can be challenging to turn these data into insights. Data engineering, economic knowledge and storytelling helps with this, particularly by visualizing…
Together with Ron Kersic, I produce and present a podcast on topics that most people don’t talk about. We call it the interstitium, the connecting tissue, highway, magic space where topics like innovation and design come together, similarly where business models, history and AI come together. Our conversations are informal and unrehearsed. You can find…
Mini S-Curves are short conversations with Pierre de Wit and myself about what they see, think, and experience at events and conferences about innovation and positive progression. This podcast is fully produced by myself and hosted by Pierre de Wit and me. Here are the latest episodes (Dutch).
In response to a strategic plan, I wrote a transformation narrative, tailored to the needs of the Board of Directors, Management, and staff. Additionally, I created resources such as a book, game, and presentations. This project ran for 10 months. This is the typical production approach for narratives: At the request of the customer details…
As the executive producer and co-host of “The Next S-Curve” podcast I interview leaders, pioneers and experts in the field of innovation and positive progression. The podcast can be found on Spotify, Apple Podcast, Google Podcast, and of course the website of Eraneos.
I created a strategy and playbook for information to citizens on behalf of a department of the Dutch government. In this endeavor, I collaborated closely with the management team and a design team. This project has been an eight month research and design project where I collaborated with designers, data experts, behavioral experts and policymakers.…
While consulting for multiple business unitis within organisations I also design workshops, literally. This workshop is created to illustrate the little islands behaviour within the organisation and how to cope with the complexity of ownership, stakeholders and collaborations. I called it ‘Little islands’. The workshop is quite easy in structure and meant to facilitate discusion,…
On behalf of Quint/Eraneos, I developed and designed a Design Thinking Training with a Human-Centered Design perspective. I collaborated with various colleagues to deliver this training to employees of housing corporations, water boards, (semi) government entities, and at customer events. This training was often a part of digital transformation initiatives. Places I have given this…
For a well known Dutch financial advisory services organization I designed a workshop to create awareness of the value in data mining. This awareness would lead into a more in depth discovery of data nuggets and a shift in their data lake maintenance. The goal: a longer customer relationship where advisory services would sustain across…
We created an interactive, workshop filled day to help a large public transport organization collaborate from within towards customers. The day was laid out from presenting plans, problems and predictions, mapping out modes, discussing and finally committing to a common understanding of dependency and collaboration. Details of this format is available on request. Details on…
As the CX Design Strategist and advisor working on an in-house developed online platform where organizations could shape, monitor, and drive their digital transformation efforts. Through this platform, the leadership, teams, and individuals within these organizations gained insights into their own transformation journeys, including Agile, DevOps, and BizDev implementations. With this information, they could work…
To make Cognizant’s Digital Studio compatible with health and safety regulations during Covid19 and make it as welcoming to employees and customers alike I designed core values, principles and guidelines for a redesign of the space. As the lead creative of the innovation practice I was the lead to help both the location director and…
As a design agency it’s important to drive innovation in the industry. We discovered new methods, applied new technologies and created experiments to try and illustrate the use of various cutting edge technologies. For Mirabeau I was the creative lead on the innovation lab until 2021, which entailed leading small teams to create concise and…
Quint (now Eraneos) wrote an article on the various challenges in municipal housing in the Netherlands and how they saw opportunity to incorporate the innovation power of university level students and that of Quint to start solving some of the key challenges like sustainability, operational accountability and collaboration. In collaboration with Hogeschool Rotterdam (University of…
In 2020 I spearheaded a unique collaboration between Cognizant and ARCAM. This collaboration consisted the creation and sponsorship of one of the expositions on Safe Spaces in ARCAM. The result was an interactive and data driven conversation data visualization on various aspects on safety in the city of Amsterdam. The goal: start and guide the…
On February 14th 2019 Vera Rademaker started gathering people in our office for what we soon called ‘The Best Is Yet To Come’ (TBIYTC) to share and present what we are proud of in our coffee room/ cantina. Vera started this get-together because she felt some colleagues were missing out on the wonderful things we make:…
In opdracht van Fonk en in naam van Astrid Poot heb ik een korte video productie gedaan voor het Zaans Museum. De videos zijn voor kinderen uit de buurt die een spannende opdracht krijgen om zelf iets te maken voor het museum! Het programma is overigens in zijn geheel verzonnen, gemaakt en geïnitieerd in samenwerking…
One of the activities we deploy for all our clients is Google Design Sprints. I have set up a little training program for people that want to get better as a facilitator or creative in such a sprint. This one we did because we liked the topic and the people. Of course I can’t say…
In August 2019 I led an expert review of the CX and UX of a customer data management system used by big health insurance operators. Within a couple of days we scanned, interviewed and mapped the information we needed to give a good preliminary advice. The wish of the client was to get quick, result…
In innovation there is one thing that’s a constant: working through all the limitations and missing connections of technology really limits your ability to test with people. Let’s say you want to produce a voice interface for a newspaper and specifically like to use a high end artificial voice that hasn’t been released yet on…