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Dutch Government – Strategy & Playbook

I created a strategy and playbook for information to citizens on behalf of a department of the Dutch government. In this endeavor, I collaborated closely with the management team and a design team.

This project has been an eight month research and design project where I collaborated with designers, data experts, behavioral experts and policymakers. The results were a strategy to address a specific issue for policymakers and designers in the Dutch Government. Another result was a hands on playbook for policymakers to step by step involve the right methods, sources and experts to address one specific instance of said issue.

Further details on this project are currently classified by the customer.