In August 2019 I led an expert review of the CX and UX of a customer data management system used by big health insurance operators. Within a couple of days we scanned, interviewed and mapped the information we needed to give a good preliminary advice. The wish of the client was to get quick, result…
In innovation there is one thing that’s a constant: working through all the limitations and missing connections of technology really limits your ability to test with people. Let’s say you want to produce a voice interface for a newspaper and specifically like to use a high end artificial voice that hasn’t been released yet on…
As spin off of our innovation practice I was the creative and strategic lead for a Dutch voice project proof of concept sprint for a big publishing house. In order to create proof for a go-to-market strategy of the application of voice interfaces in the Netherlands we create Proof of Concepts. Goal was to go…
To profile Cognizant as an intersting employer and graduating company I helped organise a part of the Digithon. It was a huge success with over 80% followup after the event. My contribution was a 20 minutes bootcamp that I organised with my two colleagues Daniëlle and Marcha (coincidentally also the former graduates that joined my…
For the digital department of Brunel we started in 2017 a huge undertaking: changing the way people apply for a job. Any job. World wide. I helped land the pitch and was the conceptual and creative lead for this time. Please note: this project is still going on, so until going live there are no…
We believe that presenting yourself on events can be more fun, thought provoking and interactive with the help of conversational interfaces. That’s why we build a voice driven survey that engages and guides your booth or event guests through interesting and always relevant topics. We find ourselves quite often on events organized by our clients,…
We believe that presenting yourself on events can be more fun, thought provoking and interactive with the help of conversational interfaces. That’s why we build a voice driven survey that engages and guides your booth or event guests through interesting and always relevant topics. View the entire article over here:
Part of my responsibilities at Mirabeau/ Cognizant is to be the creative free radical for the Innovation Practice. That means: leveraging the power of technology and human centered design and story telling to our search for new opportunities. A.I. Garden was a wonderful project thought up by my colleague Dimitri and implemented by various workstudents…
Dit jaar komen er diverse Human Centered Design training onder de vlag van Mirabeau. We hebben ene flink plan neergelegd voor alle nieuwe graduates die binnenkomen bij Cognizant en een snelle verse voor de Mirabeau collega’s. Zoals het hoort besteden we veel aandacht aan de mensen en wat de mensen dagelijks zien als je bij…
Sometimes data cannot be easily read through graphs, lists or maps. Sometimes we need 3D. That’s why we mapped our climate sensor data onto a realtime 3D model. To control this ‘digital twin’ we also created a physical controller, shaped after our office building (KBF). This is the KBF-controller. Please note: I wrote this article…
We love all kinds of excuses to explore and learn new design tools and technology. This year we took ‘Talk Like A Pirate’ day as an excuse to explore Apple’s new AR Kit, because you can’t talk like a pirate without AR(rrrr)! Please note: This article was written by me, posted on the now defunct…
Can we use #AI 🤖 to see what people truly mean ❤ when chatting with each other? Yes. @peetsneekes & our innovation team started this research about a year ago and now we’ve got some wonderful results to share with you! #linkinbio This post was posted on the @mirabeau_ Instagram account. The post is related to an article I wrote…
What if we could give people and companies the superpower to better see what other people truly mean when they’re chatting with each other. That was our mission about a year ago and we’ve got some wonderful results: we can now read between the lines, well, sort of. Please note: This article and it’s materials…
De potentiële impact en implicaties op en voor verzekeraars van smart home lijkt groots, met mogelijkheden om schade in, om en aan het huis flink te reduceren. Consumenten lijken van hun verzekeraar te verwachten deze (r-)evolutie te verrekenen door het verlagen van premies en te komen met slimme waardeproposities. Maar hoe kunnen verzekeraars een relevante…
Together with Transavia we created the Transavia Voice Assistant: by talking to your Google Home or Amazon Alexa, passengers can easily explore travel destinations and book their tickets. And in doing so, we enhanced the current flight search experience so that it perfectly suits the passengers’ need for effortless orientation and ticket booking. We are…
Energy, optimism and a lot of unexpected insights, that sums up our Human Centered Design pop-up store in Amsterdam! 🌈😎🙌🏻 @peetsneekes & @lisavic share their learnings and experiences with HCD #linkinbio👉💻 mirabeau_#mirabeau#humancentereddesign #hcd#designthinking #digitalagency#amsterdam #creatives #cognizant#graduates #innovation #popupstore#workingatmirabeau #agencylife#goals #digitaltransformation #tech#technology #digital #ai #innovation#creative #marketing #retail#dutchdigitaldesign #digitaldesign#coffee #ux #cx
Energy, optimism and a lot of unexpected insights, that sums up our two-day Human Centered Design boot camp. This time we created a pop-up Human Centred Design center in the heart of Amsterdam teaching 25 of our Young Graduates what Human Centred Design actually means. In this article we share our experiences and learnings. What…
Cool stuff! During our #ARHackathon last Friday, we created AR solutions and prototypes for air traffic controllers. Tons of creative power! ⚡🕶💡🔨 mirabeau_#augmentedreality#mirabeau #agencylife #mirabeaulife#ar #sig #specialinterestgroup #3D #vr#virtualreality #creatives#humancentereddesign #office#digitalagency #tech #technology#digital #innovation #digitaldesign#dutchdigitaldesign#digitaltransformation
We created something wonderful and kind of nerdy. It’s called BeerRecognition. It’s an immersive experience with a central role for beer bottles. To do so we mixed pattern recognition, augmented reality and beer brands together in one concept. A recipe for success. Please note: This article was written by me, posted on the now defunct…
Can we transform visual- and auditive emotional cues into emoji’s? And if so, can we improve your digital experience by reading between the lines? I think so. This is the pitch I send my colleagues to get them to research the subject. Please note: This article was written by me, posted on the now defunct…