Continue reading Financials need to innovate from the people’s perspective

Financials need to innovate from the people’s perspective

We believe that ‘Life without banking’ is the future. A human centered approach will pivot the customer experience (CX) of financial service providers in the broadest sense and serve all parties for the better! Please note: This article and it’s materials are published here courtesy of Mirabeau, the company I wrote this article for. The…

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Continue reading Google Home

Google Home

Planning your holiday? Book your next trip with @Transavia by simply asking your Google Home or Alexa! ✈️ Read the case on our website #linkinbio#nominee#spinaward #mirabeau#transavia#voiceassistant#award#goals#tech#technology#digital#ai#iot#innovation#creative#dutchdigitaldesign#digitaldesign#digitalagency#airline#googlehome#amazonalexa#alexa#voiceinterface

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Continue reading Applied Innovation: The power of creativity, AR, AI in BeerRecognition

Applied Innovation: The power of creativity, AR, AI in BeerRecognition

We created something wonderful and kind of nerdy. It’s called BeerRecognition. It’s an immersive experience with a central role for beer bottles. To do so we mixed pattern recognition, augmented reality and beer brands together in one concept. A recipe for success. Please note: This article was written by me, posted on the now defunct…

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Continue reading Top employer

Top employer

The face we make when we find a sweet surprise in the office… @cognizant is named TOP employer across Europe and the Netherlands! Congrats and thanks for the treats! 🏆 🎉 #topemployer#proud #mirabeau#workingatmirabeau#mirabeaulife#digitalagency#office#worklife#goals#digitaltransformation#tech#technology#digital#ai#innovation#creative#dutchdigitaldesign#digitaldesign#topemployers#acognizantdigitalbusiness

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Continue reading Design sprints: finding value with real people

Design sprints: finding value with real people

Our most powerful ‘tool’ to create valuable solutions for our clients is to play with real people in our design sprints.  To make a product or service that helps a company, we focus on making things that are appealing for real people. Please note: This article and it’s materials are published here courtesy of Mirabeau, the…

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Continue reading Improve service with emojis and reading between the lines

Improve service with emojis and reading between the lines

Can we transform visual- and auditive emotional cues into emoji’s? And if so, can we improve your digital experience by reading between the lines? I think so. This is the pitch I send my colleagues to get them to research the subject. Please note: This article was written by me, posted on the now defunct…

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Continue reading MLP Sessie Cognizant

MLP Sessie Cognizant

Organisaties willen in het kader van digitalisering graag veranderen, vernieuwen en hun eigen datagoudmijnen ontginnen. Tijdens een unieke bijeenkomst in het Cognizant Digital Works Collaboratory in Amsterdam werd onder leiding van digitaal strateeg Paul de Leer een groep vooraanstaande CDO’s, CEO’s en CIO’s op weg geholpen met het ontwikkelen van ‘minimum viable products’. Samenwerking op…

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Continue reading Easily purchasing tickets with Transavia’s new chatbot

Easily purchasing tickets with Transavia’s new chatbot

The goal: To be where the customers are Leading airlines like Transavia, know that in order to remain competitive, they need to be where their customers are. The challenge: Adopting cognitive services Through cognitive services, customers can interact with companies from their messenger platforms –something Transavia somehow must adopt. Our approach: Exploring customer interactionFinding the key points…

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Continue reading A Hackatrain to improve the experience of international rail passengers

A Hackatrain to improve the experience of international rail passengers

Monday 10 July at 07.00 AM, a very special train left Amsterdam Central Station. The challenge? Optimize the experience of the international rail passenger in 24 hours, before the Hackatrain arrives at one of the coolest festivals in Europe: Tech Open Air in Berlin. Over 60 digital talents divided in teams of students and professionals in innovation, IT and…

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Continue reading Making pattern recognition and A.I. relevant in the real world, with cows…

Making pattern recognition and A.I. relevant in the real world, with cows…

Mirabeau is currently experimenting with various cognitive services like text-, speech-, and image recognition. We believe that A.I. will have an even bigger impact in our lives than the smart phone revolution has. This research should lead to real world experience and examples for various A.I. services. One experiment puts (real time) visual pattern recognition…

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Continue reading Mirabeau introduceert design thinking bij PGGM

Mirabeau introduceert design thinking bij PGGM

Mirabeau is door pensioenfonds PGGM benaderd om design thinking te introduceren. Peet Sneekes vertelt tijdens eFinancials wat dat inhoudt. De doelgroep van PGGM zijn vooral verpleegkundigen. Het pensioenfonds wil volgens Sneekes design thinking toepassen om hun dienstverlening beter aan te laten sluiten bij de behoeftes van mensen. “We hebben vier sprints gedaan waarbij we nieuwe…

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Continue reading SNS – Responsive, bruikbaar en heel normaal

SNS – Responsive, bruikbaar en heel normaal

Vandaag heeft SNS de eerste stap genomen om snsbank.nl beter te maken, want vandaag is zijn alle pagina’s over hypotheken responsive geworden. Mirabeau helpt sinds begin dit jaar met strategie, concept, design en bouw voor een volledige responsive dienstverlening Responsive, bruikbaar en heel normaal De SNS website wordt in z’n geheel responsive gemaakt zodat ongeacht…

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Continue reading Thematic Murals & Signage For Kauwgomballen Fabriek, Amsterdam

Thematic Murals & Signage For Kauwgomballen Fabriek, Amsterdam

For Mirabeau/ Cognizant I have created various murals for the conference and collaboration spaces in their offices. As part of the new offices I had the delight to collaborate with the founders of Mirabeau and the directors of Cognizant to name and decorate their new office in the Kauwgomballenfabriek (a former chewing gum factory). For…

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Continue reading Art Project Contribution: HUISNR. 078

Art Project Contribution: HUISNR. 078

I contributed to the distributed art project by Koen de Wilde, called HUISNR (house number). I made something very flexible and bendy, something you’d expect from people, but also from things. You want them to be real, authentic, true and transparent. I also love weird material. That’s why I added something to the collection of…

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Continue reading Rabo Corporate Connect: persoonlijk, gefocust en relevant

Rabo Corporate Connect: persoonlijk, gefocust en relevant

Rabobank heeft in 2014/ 2015 aan Mirabeau gevraagd een strategie, concept en design uiteen te zetten voor hun grootzakelijke klanten: internationaal handelende bedrijven met een omzet tussen de 25 miljoen en 5 miljard euro. Het resultaat is een relevant, persoonlijk, dagelijks dashboard voor ieder niveau van de organisatie: van operationeel tot strategisch. De naam: Rabo…

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Continue reading Content first strategy for ING Wholesale Banking

Content first strategy for ING Wholesale Banking

The goal: one online environment  A better structure within an inspiring, dynamic environment, equipped with an integrated newsfeed that guides multinationals through the rough waters of the current financial climate. All products and local websites needed to be integrated in one single environment – resulting in more frequent visits. The challenge: guiding website visitors ING…

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