In response to a strategic plan, I wrote a transformation narrative, tailored to the needs of the Board of Directors, Management, and staff. Additionally, I created resources such as a book, game, and presentations. This project ran for 10 months. This is the typical production approach for narratives: At the request of the customer details…
While consulting for multiple business unitis within organisations I also design workshops, literally. This workshop is created to illustrate the little islands behaviour within the organisation and how to cope with the complexity of ownership, stakeholders and collaborations. I called it ‘Little islands’. The workshop is quite easy in structure and meant to facilitate discusion,…
For a well known Dutch financial advisory services organization I designed a workshop to create awareness of the value in data mining. This awareness would lead into a more in depth discovery of data nuggets and a shift in their data lake maintenance. The goal: a longer customer relationship where advisory services would sustain across…
As the CX Design Strategist and advisor working on an in-house developed online platform where organizations could shape, monitor, and drive their digital transformation efforts. Through this platform, the leadership, teams, and individuals within these organizations gained insights into their own transformation journeys, including Agile, DevOps, and BizDev implementations. With this information, they could work…
Quint (now Eraneos) wrote an article on the various challenges in municipal housing in the Netherlands and how they saw opportunity to incorporate the innovation power of university level students and that of Quint to start solving some of the key challenges like sustainability, operational accountability and collaboration. In collaboration with Hogeschool Rotterdam (University of…